Privacy policy


Last updated: May 21, 2026

Aussie Foot Care operates this store and website to provide you with a curated shopping experience (the "Services"). We are committed to protecting your privacy. We process personal information in accordance with Australian privacy principles and the data protection frameworks of our international customer locations.

Personal Information We Collect or Process

We collect information that identifies or can reasonably be linked to you. This includes:

  • Contact details: Name, shipping address, billing address, phone number, and email.
  • Financial information: Payment method details and transaction confirmations.
  • Transaction information: Items viewed, cart history, and purchase records.
  • Device information: IP address, browser type, and usage patterns through cookies.

How We Use Your Personal Information

We use your data to fulfill your orders, process payments, and improve your shopping experience. This includes sending order updates and, if you have opted in, marketing communications. You can opt-out of marketing at any time.

How We Disclose Personal Information

We share your information with service providers who help us run our business, including:

  • Shopify: To power our online store.
  • Shipping Partners: Trusted domestic and international postal networks to deliver your orders.
  • Payment Processors: To securely handle your transactions.
  • Marketing and Analytics Partners: Third-party tools (such as Google Analytics) that help us understand customer behavior, analyze site traffic, and serve relevant advertisements on other platforms.

🌏 Cross-Border Data Transfers

Please note that we may transfer, store, and process your personal information outside the country you live in. For our international customers - your personal information is stored securely on global servers and is accessed by our operational team in Australia to fulfill your orders. We ensure that all such cross-border transfers comply with standard international security guidelines and privacy protections required by your local laws.

Your Rights and Choices

Regardless of your location, you have the right to:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Ask us to update or fix inaccurate information.
  • Deletion: Request that we delete your personal data (subject to baseline legal or operational record-keeping obligations).
  • Cookie Management: You can choose to disable or clear cookies through your browser settings. Opting out of tracking cookies will not prevent you from using the store, but it may limit some personalized features.

Complaints

If you have concerns about how we handle your data, please contact us directly. If we cannot resolve your issue, you maintain the right to lodge an inquiry or complaint with your country's local data protection commissioner or privacy authority.

Contact

For any privacy-related questions or requests, please reach out to us:

Email: sales@aussiefootcare.com.au
Address: Suite 50, 68-70 Saywell Rd, Macquarie Fields, NSW, 2564, AU